FAQ
1. What is Luxu Spaces all about?
Luxu Spaces is your trusted online store for high-quality, practical, and problem-solving products designed to improve your everyday life. We provide items that offer value and convenience.
2. How can I place an order?
Ordering is simple:
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Browse through our products.
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Click "Add to Cart."
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Proceed to checkout.
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Enter your details and make payment.
You will receive an order confirmation via email or WhatsApp.
3. Do you accept Payment on Delivery?
Currently, we offer Payment on Delivery for selected locations. However, for faster processing and guaranteed delivery, we recommend paying online at checkout.
4. How long does shipping take?
Shipping usually takes 2–5 business days depending on your location. We will notify you once your order has been shipped, along with a tracking number if available.
5. Can I return a product if I’m not satisfied?
Yes! We have a 7-day return policy. If you receive a defective or wrong product, please contact us immediately with your order details and we’ll assist you with a return or exchange. Read more on our Return Policy page.
6. Is my information safe on your website?
Absolutely. At Vitalux Hub, your data privacy is important to us. We use secure encryption (SSL) and never share your personal information without your consent. Read our Privacy Policy for details.
7. How do I contact customer support?
You can reach our friendly support team via:
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📧 Email: luxuspaces@gmail.com
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📞 Phone/WhatsApp: +17739872539
We typically respond within 24 hours.