Return Policy
🔄 Return & Refund Policy
At Luxu Spaces, your satisfaction is our priority. If for any reason you’re not completely happy with your purchase, we’re here to help.
✅ Eligibility for Returns
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Items must be returned within 7 days of receiving your order.
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Products must be unused, in original packaging, and in the same condition you received them.
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Proof of purchase (e.g., order number or receipt) is required.
🚫 Non-returnable items include:
Personal care items, clearance/sale items, and customized products.
🔁 How to Initiate a Return
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Contact us at luxuspaces@gmail.com with your order number and reason for return.
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We will respond within 24–48 hours with return instructions.
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Once we receive and inspect the item, we’ll process your refund or exchange.
💸 Refund Process
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Approved refunds will be credited to your original payment method within 5–10 business days.
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Shipping charges (if any) are non-refundable, unless the return is due to our error.
🚚 Return Shipping
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You will be responsible for the cost of return shipping.
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If the product is damaged, defective, or incorrect, Luxu Spaces will cover the return shipping.
🛠 Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, please contact us immediately with photos. We’ll send a replacement or offer a full refund—no stress, no hassle.
📩 Need Help?
Our friendly support team is here to assist you:
📧 luxuspaces@gmail.com
📞 +17739872539